Working here

Mayden is a growing software company, awarded Development Team of the Year at the 2018 UK IT Industry awards.

Together we’re building the kind of company we want to work for. For us, that means an agile, open working culture, a flat structure and shared responsibility and reward for our success.

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We’re located in the beautiful, city of Bath. But don’t let the historic facades fool you; step inside our offices and you’ll find one of the most innovative technology firms in the South West.

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Mayden life

Catch up on the latest news and developments from Mayden HQ on our blog.

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Our values

Read about the concepts that guide the decisions we make as individuals, as teams and as a company.

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Student work placements

At Mayden, we nurture rising talent. Want to apply for a year long student work placement? Get in touch!

Join the team

We’re always looking to meet passionate, driven, skilled individuals to help shape the future of Mayden and of healthcare IT.

We offer a phenomenal working environment, exciting opportunities to learn new skills and an excellent package of benefits including private health insurance and pension.

If you live our values and are someone who wants to change the world for the better, then get in touch.

Current opportunities

Salary: £25,080 to £35,040 per annum plus benefits

Location: Oldfield Park, Bath, BA2 3LR

We’re looking for a driven and enthusiastic UX designer to join the team. You’ll work alongside our existing UX designer to make sure that our software is intuitive and optimised for our end users.

About the role

Your time will be spent liaising with our users and stakeholders, gathering and managing feedback and identifying any pain points, exploring user journeys, researching and validating ideas, whiteboarding, wireframing and designing pixel perfect software interfaces. 

You’ll work closely with our team of product owners who use the Scrum framework to manage development work and ensure that they are regularly delivering value to our customers. As a team, we will ensure that wireframes are ready for use when development stories go into sprint.

The successful candidate will: 

  • Have a varied portfolio demonstrating a variety of UX and UI skills
  • Be comfortable working on one big project for a long period of time
  • Be a confident communicator and enjoy liaising with both technical and non-technical colleagues and end users
  • Take a collaborative approach 
  • Care about the work that we do 
  • Be passionate about good design
  • Be a positive and proactive problem solver
  • Be curious and keen to learn
  • Be comfortable using Adobe XD or other wireframing tools, Adobe Illustrator, and Photoshop. 

What’s really important to us is that you are thoughtful, enthusiastic, adept at active listening and creative problem solving – and that you will be a strong advocate for our users.

Benefits include:

  • Professional development budget
  • Private health insurance 
  • Pension
  • Free on-site gym
  • Free parking
  • 33 days of annual leave including bank holidays

Salary £25,080-£35,040 depending upon experience. 

About us 

Mayden is a growing software company with a mission to change what’s possible in healthcare. We produce healthcare apps, mainly for supporting the recovery of people with mental health issues. We love that the work we do makes a difference.

The company has a flat structure with self-managing teams and agile working at its heart. Our team members work together to share the responsibilities that managers would traditionally have. Nobody tells you how to do your job – we’re all here to support each other.

At Mayden, you can be truly creative with both the way you approach your work, and with how you approach your career development. As a member of the team here, you have the freedom to carve your own path and the ability to design your own training programme to suit this. 

We offer a phenomenal working environment, exciting opportunities to learn new skills and an excellent package of benefits including private health insurance and pension. 

This is a full-time permanent opportunity but part-time will be considered depending upon the number of hours.

This opportunity is based in Bath. We have been working remotely, in line with Government guidance around Covid-19, and are now starting to transition back to working in our lovely offices in Oldfield Park, whilst ensuring we do so safely.

You must be eligible to live and work in the UK.

Please upload a cover letter and portfolio or link to the portfolio with your CV. Any queries please email recruitment@mayden.co.uk

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#MaydenFamily

Salary: £350.00 - £450.00 per day

Location: Widcombe, Bath

Are you a machine learning developer looking for a new challenge? Join iO Academy as a part-time trainer.

We run a range of coding courses which help people develop their careers in tech. As our machine learning trainer you’ll mainly focus on teaching, but will also work with the other iO trainers to keep the ML curriculum up-to-date and ensure you’re prepared for every class.

We have developed a new 12 week data science and machine learning curriculum, for part time remote learners to upskill from software development into data science/machine learning. The weekly teaching time will be 7 hours split across 3 evenings, so this is a role that could be balanced with an existing full time job. We are looking for someone to join us on a fixed term contract basis to refine and deliver the first course, with the possibility of an on-going contract to maintain the curriculum and regularly deliver the course throughout the year.

The most important thing is that you’ve got real world, in-depth experience in data science or machine learning, and want to do something a bit different to help give people a new direction.

About you

You’ll have worked as a professional data scientist or machine learning developer, with a deep understanding of data analysis, statistical methods and machine learning. You will have helped support others with problem solving and be happy explaining complex ideas in easy-to-digest ways. You will have experience with coding and the use of statistical computing software. The course has already been designed and is ready to teach. The coding portions of the course have been coded in Python, so you will preferably have experience with Python or will be comfortable with switching to this language for the purpose of this course.

The course curriculum spans foundational maths and statistics, data analysis, visualisations, cleaning data, linear algebra, machine learning model selection, optimisation and application to a range of real world datasets. It will be essential that you are confident in at least a handful of these aspects, and keen to fill in the gaps for any parts you have not yet mastered.

The most important thing is that you’re a friendly, motivated team player who wants to help people. We’re all about changing lives, and hope you are too.

About us

We are all about people. We train people of all ages and backgrounds to code, giving them everything they need to know to land their first job as a junior software developer. We are now launching a range of upskilling courses to help people further develop their careers in tech. We work hard to make sure our courses are as inclusive as possible, and help to make positive change in the tech industry. Our graduates consistently tell us that their time at the iO Academy was one of the best in their lives.

Our small classes mean you’ll get to know your students really well, and you’ll be part of a welcoming and fun team. Although the students will be remote, you are welcome to work from our offices or your own home.

Our offices are based in a historic building in beautiful Bath. It’s a 10 minute walk from the train station, with incredible views over the city and a lovely big garden. We’ve got break-out rooms with comfy sofas, books, board games and Mario Kart, and a big kitchen with tea, coffee, toast and fruit.

We pride ourselves on having created a happy place to work with a strong sense of value and purpose. You’ll be working alongside award-winning trainers and mentors in a team of people who love what they do. And you’ll be making a genuine difference to people’s lives.

Interested?

Just send a CV and a cover letter saying why you’d like to work with us and describing a project you have worked on that required relevant skills. We’d love to hear from you.

Must be eligible to live and work in the UK.

Find out about iO Academy and read about our current trainers.

Rate: £350.00 – £450.00 per day

Fixed Term Contract

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Salary: £25,000- £28,000 (based on experience)

Location: Oldfield Park, Bath

About the role

We’re looking for a self-starting, enthusiastic and driven individual to join our friendly and busy marketing team. As a campaign marketer, you’ll get stuck into a variety of marketing projects designed to engage our current and potential customers, and to build our brand presence in established and new markets. If you have experience in a marketing campaign or customer acquisition role, we’d love to hear from you.

As campaign marketer you will;

  • Produce persuasive, on-brand communications to drive engagement of customers and potential customers with our company and products
  • Work with customer acquisition and market development teams across Mayden to engage with potential customers, increase engagement and sales
  • Plan, execute and optimise multi-channel communication campaigns and support a programme of test campaigns for new markets
  • Work with the marketing team to create compelling content, including supporting video production and posting on our websites and via social media
  • Analyse customer acquisition and campaign data, reporting on campaign performance and developing new audience insights to fuel growth
  • Identify opportunities to improve marketing content and performance, and enhance creativity and innovation
  • Support development of the data collection and consent process for our prospecting and customer acquisition
  • Support our presence at industry conferences and delivery of our own external events to engage potential customers and other stakeholders
  • Work with the marketing team on tracking key competitors in our established and potential markets and sharing insights across the organisation
  • Be a brand ambassador for Mayden

About you

If you have a customer-centric mindset with experience of executing and optimising marketing campaigns for business growth in existing and new markets then our marketing team would love to hear from you.

We’re looking for a team member who is:

  • A confident self-starter, able to juggle multiple priorities effectively
  • Able to understand our audiences and empathise with their motivations
  • Keen to learn quickly, step outside their comfort zone and seek feedback
  • Flexible, adaptable and comfortable with change
  • Data-driven, confident with numbers and analytical
  • Committed to supporting the team and willing to volunteer to help where needed
  • Passionate about the work Mayden does as well as the marketing we produce

Skills and experience:

  • Experienced in a customer acquisition or marketing position – ideally in a B2B or healthcare setting, but this is not essential
  • Experienced in planning and executing optimised multi-channel marketing campaigns and events to engage potential customers
  • Excellent verbal and written communication skills, and a persuasive communicator
  • Experienced in applying analytics to campaigns and with an understanding of the use of test and learn practice to improve marketing communications
  • Competent in the use of marketing software, such as MailChimp, to build and manage email marketing campaigns

About Mayden

Our life’s work is creating digital technology that changes what’s possible for clinicians and patients, with a focus on NHS mental health services. At Mayden, we have a flat management structure and a coaching culture, with team members working together and supporting one another to make things happen.

We offer a great working environment with an excellent package of benefits including:

  • Personal training budget for self development
  • Free onsite parking
  • Free onsite gym
  • Pension
  • 25 days annual leave plus bank holidays
  • Private health insurance

We offer a host of opportunities to develop your skills, knowledge and experience, and to grow within the company.

Alignment with our values – transparency, collaboration, contribution and forward thinking – is important to us. If you’re someone who wants to change your corner of the world for the better, then we can’t wait to hear from you.

Hours and location 

This permanent opportunity is based in Bath. We have been working remotely, in line with Government guidance around Covid-19, and are now starting to transition back to working in our lovely offices in Oldfield Park while ensuring we do so safely. The role involves occasional travel.

The position is full time, 37.5 hours per week Monday to Friday, although part time can be considered and Mayden is open to flexible working requests where appropriate. You must be eligible to live and work in the UK.

To apply

Please upload your CV and covering letter.

In your covering letter, please demonstrate how your skills and experience meet the role detailed in this job advert. Please also tell us what you’re passionate about and what you would bring to the marketing team and to Mayden. We are anticipating a lot of interest in this exciting role and we will be reviewing applications as soon as they come in, so please apply as soon as possible.

Closing date: Thursday 23rd September 2021

STRICTLY NO AGENCIES

If this role isn’t for you, but you like the sound of working at Mayden, please keep checking our website for some more exciting opportunities coming soon.

Salary: £35k + (based on experience)

Location: Bath

We are looking for a self motivated and enthusiastic Product Owner to join our expanding team. We are responsible for managing and prioritising projects and the development backlog for Mayden’s flagship product, iaptus. We are passionate about delivering impactful healthcare software that supports clinicians, engages and empowers patients. Come be part of our tight-knit team who thrives off working collaboratively with internal and external stakeholders to deliver the best possible solutions for our product.  

We use the Scrum framework to drive product delivery, quality and success, working to develop and deliver products and features alongside our growing team of software developers. 

As Product Owner / Feature Owner delivering this role you will: 

  • have empathy for customer needs whilst always keeping the product strategy and business needs in mind
  • plan and prioritise the feature backlog, assess the value of projects, develop business cases and project plans, and align feature developments to our business strategy
  • provide vision and direction to the development roadmap and maintain excellent communication between stakeholders in order to ensure the best possible outcomes are achieved
  • identify, evaluate and manage risk 

As a Product Owner you:

  • are an effective and collaborative leader, able to generate buy-in from other teams across the company
  • are able to show how you have delivered projects in a highly effective and efficient way
  • have strong analytical, problem solving, planning, and organisational skills
  • easily build and maintain relationships where your enthusiasm and passion allows you to be a positive voice for the potential of our product
  • are a dedicated team member who thrives working in a self managing team
  • are technically literate and logically minded, with a close eye for detail, able to quickly grasp technical concepts 
  • are personable, motivated, organised, able to be flexible and adapt to change
  • have experience relating to commercial or business objectives and strategic planning

About Mayden

Our life’s work is creating technology that changes what’s possible for clinicians and patients, with a focus on NHS mental health services. 

Mayden has a flat management structure and a coaching culture, with team members working together and supporting one another to make things happen.

We offer a great working environment with an excellent package of benefits including: 

  • personal training budget for self development 
  • free onsite gym 
  • pension
  • 25 days annual leave plus bank holidays, with the option to purchase another 5 days after 2 years of employment
  • private health insurance  
  • free onsite parking

Alignment with our values – transparency, collaboration, contribution and forward thinking – is important to us. If you’re someone who wants to change your corner of the world for the better, then we can’t wait to hear from you.

At Mayden we offer a host of opportunities to develop your skills, knowledge and experience, and to grow within the wider company too. If you think this role is right for you, get in touch.

Location and hours

You must be eligible to live and work in the UK. Although we are currently working remotely due to Covid-19, the Product Owner role will be based in our offices in Oldfield Park, Bath when we are able to return to our HQ. The role involves occasional travel.

To apply

Please upload your CV and covering letter. Tell us what you’re passionate about and what you would bring to the Product Owner/Feature Owner team, and to Mayden. We are anticipating a lot of interest in this exciting role and we will be reviewing applications as soon as they come in, so please apply as soon as possible.

STRICTLY NO AGENCIES

If this role isn’t for you, but you like the sound of working at Mayden, please keep checking our website for more great opportunities coming soon.

Salary: £20,000+ DOE

Location: Oldfield Park, Bath

Permanent

Full time

Although we are currently working remotely due to Covid-19, this role will be based in our offices in Oldfield Park, Bath when we are able to return to our HQ.

About the Role

We are looking for a self-motivated and positive individual with a good sense of humour to join our Account Management Team. We are responsible for the day to day management of Mayden’s new and existing customer accounts, including many NHS services. We are a friendly and outgoing team supporting a wide range of customers needs in a very busy environment. Being open-minded to an evolving role in a growing business is key.

As a Customer Support (Account Coordinator) delivering this role you will:

  • learn about our software in detail, in order to support and troubleshoot with users of the system
  • offer face to face and remote support (email, telephone, web-based, on-site) advising and assisting with a wide range of customer enquiries and requests
  • liaise closely with customers, building strong relationships with them and providing the highest standards of customer service to help them get the most from our products
  • have opportunities to really get to know our customers through onsite visits. You will review their current use of our products and make recommendations to really help them maximise their product experience
  • collaborate regularly with the other Account Management Team members as well as multi-disciplinary teams across the company to assist and inform investigations and contribute to development proposals

About you as a Customer Support (Account Coordinator)

We are a looking for a team member who is:

  • a conscientious, enthusiastic team player who will help us maintain and develop customer relationships with providers of primary mental health care
  • able to demonstrate strong literacy and numeracy skills
  • excellent at communication with an exceptional telephone manner
  • friendly and confident, with the ability to multi-task and excel in organising and prioritising your workload
  • great at problem-solving and have a keen eye for detail
  • able to demonstrate IT competency, as this is an essential requirement of the role

Essential Skills

  • excellent customer service skills
  • evidence of strong IT literacy
  • exceptional telephone manner
  • strong communication skills
  • minimum 5 GCSEs (or equivalent) including Maths and English, grades A-C (or equivalent)
  • exceptional organisational skills and ability to multitask
  • willing to conduct national onsite customer visits

Desirable Skills

  • experience using CRM and/or patient management software
  • full, clean UK driving license with access to a vehicle
  • A Level A-C or equivalent
  • awareness of Agile working principles

Hours and location

You must be eligible to live and work in the UK. You will need to be able to work flexibly in order to cover core hours and allow for onsite visits as the role involves occasional travel.

Although we are currently working remotely due to Covid-19, this role will be based in our offices in Oldfield Park, Bath when we are able to return to our HQ.

The position is for a full time staff member, 37.5 hours, Mon – Fri 9am-5pm.

About Mayden

Our life’s work is creating technology that changes what’s possible for clinicians and patients, with a focus on NHS mental health services.

Mayden has a flat management structure and a coaching culture, with team members working together and supporting one another to make things happen.

We offer a great working environment with an excellent package of benefits including:

  • personal training budget for self development
  • free onsite gym
  • pension
  • 25 days annual leave plus bank holidays with the option to purchase another 5 days after 2 years of employment
  • private health insurance
  • free onsite parking

Alignment with our values – transparency, collaboration, contribution and forward thinking – is important to us. If you’re someone who wants to change your corner of the world for the better, then we can’t wait to hear from you.

At Mayden we offer a host of opportunities to develop your skills, knowledge and experience, and to grow within the wider company too. If you think this role is right for you, get in touch.

To apply for this role:

Please upload your CV and covering letter. Tell us what you’re passionate about and what you would bring to the Account Management Team, and to Mayden. We are anticipating a lot of interest in this exciting role and we will be reviewing applications as soon as they come in, so please apply as soon as possible.

STRICTLY NO AGENCIES

If this role isn’t for you, but you like the sound of working at Mayden, please keep checking our website for more great opportunities coming soon.

Salary: £35,000 to £40,000 DOE

Location: Oldfield Park, Bath

About Us

Mayden is a growing software company, awarded Development Team of the Year at the 2018 UK IT industry awards. We have an exciting new opportunity for a sysops engineer to join the team, providing technical support across the business.

Mayden has a mission to create insightful, cloud based systems for healthcare services in the UK and abroad. iaptus – our flagship product – is the leading patient management software for psychological therapy services. We love that the work we do makes a difference, changing what’s possible for clinicians and patients.

We have a flat structure; working in agile, self managing teams. We pride ourselves on having created a fun, collaborative place to work (with free parking) with a strong sense of social purpose. Our company values – transparency, collaboration, contribution and forward thinking – are the cornerstones of their work and staff members are encouraged and supported in their own personal development including external courses and training. We offer a phenomenal working environment, exciting opportunities to learn new skills and an excellent package of benefits including private health insurance and pension.

The Linux Systems role is responsible for:

  • the security, stability and uptime of production, staging and development environments
  • monitoring the above environments and reacting to alerts and issues that may arise in day-to-day operation of their product line
  • the maintenance of network, server and storage assets in data centre environments (VMware vCloud, AWS EC2 etc.)
  • ongoing upgrades and improvements to infrastructure and processes

You’ll have plenty of opportunities to develop your skills and knowledge, and there’s scope for the role to grow as you do.

 

As a Linux Systems Engineer you will:

  • have good self-organisation and communication skills
  • feel at home collaborating with others as part of a multidisciplinary team
  • have a flexible approach to work
  • be a fast learner and adaptable to change
  • have practical experience working with:
    • VMware ESXi/vSphere/vCenter/vCloud
    • networking technologies: subnetting, VLAN etc
    • Linux administration (specifically RHEL derivatives)automation solutions eg Ansible/Chef/Puppet
    • production MySQL database administration
    • LAMP/LNMP stack

Although not essential, experience in the following areas is highly desirable:

  • VCS such as Git
  • working in a Scrum team, adopting the Agile methodology for your work
  • scripting e.g. bash/python/Perl
  • MySQL database administration
  • working with SaaS web applications at scale
  • basic concepts of network security
  • practical experience of using Public cloud providers e.g. AWS, GCP, Azure

Benefits include:

  • personal training and conference budget
  • monthly developer lunches (we’ll bring the pizza)
  • quarterly hack days
  • pension
  • private health insurance

We have been working remotely, in line with Government guidance around Covid-19, and are now starting to transition back to working in our lovely offices in Oldfield Park while ensuring we do so safely. This is a permanent, full time opportunity, based at our offices in Oldfield Park, Bath. Please submit your CV along with a cover letter.

You must be eligible to live and work in the UK. 

Salary: £30,000 to £40,000

Location: Bath, Oldfield Park

About us

Mayden is a growing software company, awarded Development Team of the Year at the 2018 UK IT industry awards. We’re looking for experienced developers to join the team.

At Mayden we produce healthcare apps, mainly for supporting the recovery of people with mental health issues. We love that the work we do makes a difference, changing what’s possible for clinicians and patients.

We offer a phenomenal working environment, exciting opportunities to learn new skills and an excellent package of benefits including private health insurance and pension.

 

How we work

As a development team we work closely together, pair programming, white-boarding and architecting as a team and peer reviewing every line of code. We have fun while we work and are passionate about technology. We work in an agile way, using the Scrum framework to regularly deliver value to our customers.

We have a flat structure at Mayden. Our team members work together to share the responsibilities that managers would traditionally have. Nobody tells you how to do your job, we’re all here to support each other, not get in each other’s way.

The development team works with the product owner team to prepare work for sprints, we work with our account managers to give our customers the best possible experience, and we work with our ops team to make sure our apps are stable and running well.

 

Skills and experience

Our current tech stack includes (but isn’t limited to) PHP, Slim Framework, JavaScript, React and MySQL, but we don’t need you to have experience with these specifically, as long as you have commercial experience with other modern programming languages.

We use Git for source control and ideally you will have some experience with Git.

You should be able to demonstrate your experience with MVC frameworks and/or modern JavaScript frameworks.

 

Successful candidates will:

  • be passionate about the work we do as well as the technology we use
  • enjoy working closely with both technical and non technical colleagues
  • be comfortable with pair programming and with code being peer reviewed
  • take a positive and proactive approach to problem solving both with their team and the wider company
  • be keen to learn as well as to contribute to the development of others
  • be comfortable working through problems with a team

 

Benefits include:

  • personal training and conference budget
  • monthly developer lunches (we’ll bring the pizza)
  • quarterly hack days
  • private health insurance
  • pension

This is a permanent opportunity, based at our offices in Oldfield Park, Bath.

You must be eligible to live and work in the UK. Although we are currently working remotely due to covid-19, this role will be based in our offices in Bath when we are able to return.

Please upload a cover letter with your CV

STRICTLY NO AGENCIES

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