Working here

Mayden is a growing software company, awarded Development Team of the Year at the 2018 UK IT Industry awards.

Together we’re building the kind of company we want to work for. For us, that means an agile, open working culture, a flat structure and shared responsibility and reward for our success.

Working at Mayden image

We’re located in the beautiful, city of Bath. But don’t let the historic facades fool you; step inside our offices and you’ll find one of the most innovative technology firms in the South West.

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Mayden life

Catch up on the latest news and developments from Mayden HQ on our blog.

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Our values

Read about the concepts that guide the decisions we make as individuals, as teams and as a company.

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Student work placements

At Mayden, we nurture rising talent. Want to apply for a year long student work placement? Get in touch!

Join the team

We’re always looking to meet passionate, driven, skilled individuals to help shape the future of Mayden and of healthcare IT.

We offer a phenomenal working environment, exciting opportunities to learn new skills and an excellent package of benefits including private health insurance and pension.

If you live our values and are someone who wants to change the world for the better, then get in touch.

Current opportunities

Salary: From £35,000 DOE, Plus Benefits

Location: Oldfield Park, Bath, BA2 3LR

About the role


Mayden provides cloud-based software to the health sector, mainly to support the recovery of people with mental health issues. We specialise in secure patient management systems hosted on the NHS HSCN network. 

We are looking to appoint an experienced and proactive individual who can support us in all aspects of assuring our systems and practice. Information governance and security will be a key element.

You will have experience of both leading and supporting cyber security initiatives, and will understand how to do so in an innovative, flexible, and fast-moving organisation – without compromising creativity.  

We are ISO 27001:2013 certified and hold Cyber Essentials, so you will have experience of working in similar environments. Experience of working in health or secure web environments would be a distinct advantage.

You will be a self-starter, able to prioritise and influence others to achieve your objectives.  You will have first class organisational, verbal, written and document management skills and will be effective at supporting, coaching and training others in systems and processes, so that assurance and improvement remains everybody’s business.

Cyber Security Analyst – Key responsibilities 

 

  • Able to work and collaborate with others to ensure effective cyber security coaching, advice and support across the company; promoting a culture of cyber security awareness.
  • A fast learner, willingness to challenge current thinking, and have a strong interest in cyber security to become a subject matter expert on all aspects of cyber security at Mayden, 
  • To have an understanding of the potential real world digital/cyber threats to the organisation. Articulating these threats into accurate business risks, and communicating these risks to the Information Governance Group.
  • An effective communicator analysing Mayden’s current security posture and identifying areas for improvement not limited to technical security but human and process threats too. A good communicator, articulating these threats into accurate business risks.
  • Familiar with risk management concepts, able to contribute to the risk management effort by providing guidance and knowledge on risks posed by the organisations use of digital platforms (cloud, mobile, SaaS etc).
  • Responsible for facilitating offensive & defensive exercises. This may be phishing campaigns, tabletop exercises, workshops or on-site penetration tests. An awareness of AppSec testing, OSINT or incident response exercises, supported by the Cyber Security Engineer and the Information Security Officer.
  • Experience of patch and vulnerability management,
  • Experience in security penetration testing to build compliance
  • Familiar with the technical requirements of certifications such as Cyber Essentials and ISO27001.
  • Effective in contributing  in third-party assessments, supporting the organisation in assessing the safe use of new and current digital platforms. 
  • Is able to plan ahead, seeking out  industry best practice and understanding how it can be incorporated at Mayden. Networking with outside  industry to better inform the organisation stance and response to cyber events.
  • A self starter, keeping up to date and informed about current cyber threats to the healthcare industry and advising and communicating these threats to the Information Governance Group
  • Familiar with working in agile project management or other fast paced environments in preferred but not essential.

Cyber Security Analyst – Key Skills

 

  • Effective team player
  • Ability to work under own initiative with minimal supervision
  • Strong organisational skills
  • Effective communicator
  • Inquisitive and willing to challenge the status quo

Qualifications

 

  • BSc in Computing & Information Systems, Cyber Security or equivalent is preferred, but not essential.
  • CompTIA Security+ (or equivalent)

About Mayden

 

We love that the work we do makes a difference, changing what’s possible for clinicians and patients.

We have a flat structure at Mayden. Our team members work together to share the responsibilities that managers would traditionally have. Nobody tells you how to do your job – we’re all here to support each other.

Benefits

 

We offer a phenomenal working environment, exciting opportunities to learn new skills, and an excellent package of benefits including: 

  • personal training and conference budget
  • onsite gym
  • life assurance
  • private health insurance 
  • pension
  • parking
  • 25 days annual leave plus bank holidays (with the option to purchase another 5 days after 2 years of employment)

Hours and Location


The position is for a full time staff member, 37.5 hours, Mon – Fri, 9 to 5

This role will be based in our offices in Oldfield Park. We are excited to be back in our offices and exploring how and where we do our best work – being led by that work and maintaining relationships and communication. We are currently trialling this approach to our work at home policy. The role involves occasional travel.

You must be eligible to live and work in the UK.

How to apply


Please upload your CV and a covering letter describing your interest in the role and sharing a little about what you would bring to the team and to Mayden. We look forward to hearing from you! 

Salary: £19,300 to £21,000 pa, DOE

Location: Widcombe, Bath

Office Administrator – about the role

Bath-based code training provider, iO Academy, are excited to be looking for a front of house administrator who’ll help with the smooth running of the office. We’re seeking someone with great interpersonal skills and a passion for getting things organised. (Marie Kondo fans are very welcome.)

Your role will be to handle the day to day running of our office and to be the first point of contact at the academy. This will include answering email and phone enquiries, processing student applications, handling business processes, organising events ranging from professional networking to parties, as well as managing the general running of our building, a beautiful Georgian townhouse.

This is a new position working with, and supported by, our existing office coordinator, so there’s plenty of opportunity to carve your own path. We’re a growing company, and are looking for someone that will grow with us. We also have a flat structure – our team members work together to share the responsibilities that managers traditionally have.

Office administrator key responsibilities:

• dealing with incoming calls and emails
• coordinating applications and processing new students
• meeting and greeting visitors
• organising and running events (this may include working the occasional evening and/or Saturday)
• general office administration, including document management and dealing with post
• managing student and partner emails
• diary management, scheduling appointments and booked calls
• facilities assistance e.g. ensuring kitchen is kept well stocked and tidy
• ordering supplies and working to a budget

About you as an Office Administrator

You’ll be looking for a role that you can make your own, with plenty of opportunity to gain new skills. You know your way around Google docs and Microsoft Office, and enjoy meeting new people and delivering great customer service.

You’ll have some experience in business admin and will be well organised, proactive, and able to multitask. You’ll be interested in finding ways to streamline processes. You’ll also have excellent interpersonal skills and a professional and friendly approach.

It’s also important that you hold the same values we do – transparency, collaboration, contribution and forward thinking. We’ve listed some key aspects of the role but we welcome hearing about what you might bring that would be a little different. If you live our values and are someone who wants to change a bit of the world for the better, then get in touch.

About iO Academy

We’re a fast growing company who train people of all ages and backgrounds to code, teaching our students everything they need to know to land their first job as a junior software developer.

We were founded in 2015 to fill the need for more developers in the UK tech industry. Since then we’ve built a reputation for great quality, and now have students coming to us from all over the UK, and graduates working all over the world.

Our offices are based on beautiful Widcombe Crescent in Bath. It’s a 10 minute walk from the train station, with incredible views and a lovely garden. We’ve also got a break-out room with comfy sofas, board games and Mario Kart, and a lovely big kitchen with free tea, coffee and fruit.

We pride ourselves on having created a fun and collaborative place to work with a strong sense of social purpose. You will be working alongside award winning trainers and mentors in a relaxed team of people who love what they do, with the freedom to craft the role as you see fit.

Benefits

We love that the work we do makes a difference, changing what’s possible for clinicians and patients. We have been growing steadily year on year, and offer a phenomenal working environment, exciting opportunities to learn new skills and an excellent package of benefits, including:

• Personal training budget for self development plus a central pot upon request
• Enhanced pension contributions – complying with auto enrolment
• 25 days annual leave plus bank holidays, with the option to purchase another 5 days after 2 years
• Private health insurance
• Mental health support line and GP access number
• Discount vouchers for goods and services via Wider Wallet
• Regular social events
• Cycle to work scheme including electric bikes

Location and hours

We’ll consider both full and part time applications. This role will be based in our offices in Widcombe, Bath. You must be eligible to live and work in the UK.

To apply

Please upload your CV and covering letter. Tell us what you’re passionate about and what you would bring to the role, and to iO Academy. We are anticipating a lot of interest in this exciting new role and we will be reviewing applications as soon as they come in, so please apply as soon as possible.

STRICTLY NO AGENCIES

If this role isn’t for you, but you like the sound of working at iO Academy or Mayden, please keep checking our website for more great opportunities coming soon.

Salary: From £35,000 DOE, Plus Benefits

Location: Oldfield Park, Bath, BA2 3LR

Product Owner / Feature Owner

We are looking for a self motivated and enthusiastic Product Owner / Feature Owner  to join our expanding team. We are responsible for managing the development of Mayden’s flagship product, iaptus. We are passionate about delivering impactful healthcare software that supports clinicians, and engages and empowers patients. Come and be part of our tight-knit team who thrives on working collaboratively with internal and external stakeholders to deliver the best possible solutions for our product.

We use the Scrum framework to drive product delivery, quality and success, working to develop and deliver products and features alongside our growing team of software developers.

As a Project Manager delivering this role you will:

* balance a deep understanding of customer needs with a keen awareness of product strategy and business needs
* plan and prioritise the feature backlog, assess the value of projects, develop business cases and project plans, and align feature developments to our business strategy
* provide vision and direction to the development roadmap and maintain excellent communication between stakeholders in order to ensure the best possible outcomes are achieved
* identify, evaluate and manage risk

As a Product Owner / Feature Owner you:

* are an effective and collaborative leader, able to generate buy-in from all kinds of stakeholders both within Mayden and across client organisations
* are able to show how you have delivered projects in a highly effective and efficient way
* have strong analytical, problem solving, planning, and organisational skills
* easily build and maintain relationships where your enthusiasm and passion allows you to be a positive voice for the potential of our product
* are a proactive, dedicated team member who thrives working in a self managing team
* are technically literate and logically minded, with a close eye for detail, and able to quickly grasp technical concepts
* are personable, motivated, organised, able to be flexible and adapt to change
* have experience relating to commercial or business objectives and strategic planning

About Mayden

Our life’s work is creating technology that changes what’s possible for clinicians and patients, with a focus on NHS mental health services.

Mayden has a flat management structure and a coaching culture, with team members working together and supporting one another to make things happen.

We offer a great working environment with an excellent package of benefits including:

* Personal training budget for self development plus a central pot upon request
* Free onsite gym
* Enhanced pension contributions – complying with auto enrolment
* 25 days annual leave plus bank holidays, with the option to purchase another 5 days after 2 years of employment
* Private health insurance
* Mental health support line and gp access number
* Discount vouchers for goods and services via Wider Wallet
* Regular social events and lots of random food
* Cycle to work scheme including electric bikes
* Electric car charging ports in the car park

Alignment with our values – transparency, collaboration, contribution and forward thinking – is important to us. If you’re someone who wants to change your corner of the world for the better, then we can’t wait to hear from you.

At Mayden we offer a host of opportunities to develop your skills, knowledge and experience, and to grow within the wider company too. If you think this role is right for you, get in touch.

Location and hours

You must be eligible to live and work in the UK. This role will be based in our offices in Oldfield Park. We are excited to be back in our offices and exploring how and where we do our best work – being led by that work and maintaining relationships and communication. We are currently trialling this approach to our work at home policy. The role involves occasional travel.

To apply

Please upload your CV and covering letter. Tell us what you’re passionate about and what you would bring to the role, and to Mayden. We are anticipating a lot of interest in this exciting role and we will be reviewing applications as soon as they come in, so please apply as soon as possible.

STRICTLY NO AGENCIES

If this role isn’t for you, but you like the sound of working at Mayden, please keep checking our website for more great opportunities coming soon.

Salary: From £32,000 Dependent on experience

Location: Oldfield Park, Bath

At Mayden we are looking for highly motivated and experienced ETL Developers to join our Data Services Team and help us to improve and expand our transformed data, reporting, and analytics offering for clients and stakeholders of our market leading patient management system, iaptus.

 

There are plenty of opportunities here to carve your own path within this role, but your responsibilities as an ETL Developer will include:

  • Designing, building and deploying new ETL solutions in line with stakeholder specifications
  • Maintaining and continuously improving the existing ETL suite, ensuring data is handled efficiently and new features are incorporated and released seamlessly
  • Collaborating closely with other Mayden teams, directors and customers to gather requirements, develop specifications, assist with data requests and deliver solutions in a timely manner
  • Handling of multiple different and evolving datasets for existing and new markets
  • Migrating new data from a variety of different systems into our patient management system
  • Self management of projects and input into planning and quoting of work

 

What we are looking for in an ETL Developer:

  • Hands-on experience in developing ETL solutions (e.g. Talend, Alteryx)
  • In-depth knowledge of SQL and relational databases
  • Knowledge of Git or other source control software
  • Experience of working closely with clients and communicating regular updates to stakeholders
  • Experience of managing deadlines and concurrent projects
  • Ability to troubleshoot and solve complex data problems
  • A keenness for sharing knowledge and learning with other team members

 

Additionally, the following would be advantageous:

  • Experience with coding (e.g. Python, R, Java)
  • Experience with shell scripting languages (e.g. Bash)
  • Experience with healthcare data and/or secure handling of sensitive information
  • Experience of working with national datasets
  • Exposure to agile methodologies and principles, preferably in a scrum framework

 

About you:

  • You have an analytical mind with the ability to learn fast
  • You enjoy solving mathematical or logical problems
  • You have a strong attention to detail
  • You have excellent prioritisation and self-organisation skills
  • You’re adaptable and able to facilitate continuous improvement
  • You’re a true team player with excellent communication skills
  • You are self-driven and will embrace getting to grips with complex new datasets
  • You can take the initiative in a flat structure company

 

How we work

We have a flat structure, which means that teams and individuals make their own decisions, manage their own workloads and set their own goals. Our values – transparency, collaboration, contribution and forward thinking – are the cornerstones of our work.

Our teams, including the Data Services Team in which this role will be based, embrace agile values and principles, using the scrum framework to deliver value and drive continuous improvement.

 

Benefits

We love that the work we do makes a difference, changing what’s possible for clinicians and patients. We have been growing steadily year on year, and offer a phenomenal working environment, exciting opportunities to learn new skills and an excellent package of benefits, including:

  • Personal training budget for self development plus a central pot upon request
  • Free onsite gym
  • Enhanced pension contributions – complying with auto enrolment
  • 25 days annual leave plus bank holidays, with the option to purchase another 5 days after 2 years
  • Private health insurance
  • Mental health support line and gp access number
  • Discount vouchers for goods and services via Wider Wallet
  • Regular social events and lots of random food
  • Cycle to work scheme including electric bikes
  • Electric car charging ports in the car park

 

Location and hours

Full and part time hours will be considered. This role will be based in our offices in Oldfield Park, Bath. We are excited to be back in our offices and exploring how and where we do our best work – being led by that work and maintaining relationships and communication. We are currently trialling this approach to our work at home policy.

You must be eligible to live and work in the UK.

 

To apply

Please upload your CV and covering letter. Tell us what you’re passionate about and what you would bring to the ETL Developer role, and to Mayden. We are anticipating a lot of interest in this exciting role and we will be reviewing applications as soon as they come in, so please apply as soon as possible.

 

STRICTLY NO AGENCIES

If this role isn’t for you, but you like the sound of working at Mayden, please keep checking our website for more great opportunities coming soon.

Salary: £35k + (based on experience)

Location: Bath

Project Manager

Oldfield Park, Bath
Permanent
Full time

We are looking for a self motivated and enthusiastic Project Manager to join our expanding team. We are responsible for managing the development of Mayden’s flagship product, iaptus. We are passionate about delivering impactful healthcare software that supports clinicians, and engages and empowers patients. Come and be part of our tight-knit team who thrives on working collaboratively with internal and external stakeholders to deliver the best possible solutions for our product.

We use the Scrum framework to drive product delivery, quality and success, working to develop and deliver products and features alongside our growing team of software developers.

As a Project Manager delivering this role you will:

* balance a deep understanding of customer needs with a keen awareness of product strategy and business needs
* plan and prioritise the feature backlog, assess the value of projects, develop business cases and project plans, and align feature developments to our business strategy
* provide vision and direction to the development roadmap and maintain excellent communication between stakeholders in order to ensure the best possible outcomes are achieved
* identify, evaluate and manage risk

As a Project Manager you:

* are an effective and collaborative leader, able to generate buy-in from all kinds of stakeholders both within Mayden and across client organisations
* are able to show how you have delivered projects in a highly effective and efficient way
* have strong analytical, problem solving, planning, and organisational skills
* easily build and maintain relationships where your enthusiasm and passion allows you to be a positive voice for the potential of our product
* are a proactive, dedicated team member who thrives working in a self managing team
* are technically literate and logically minded, with a close eye for detail, and able to quickly grasp technical concepts
* are personable, motivated, organised, able to be flexible and adapt to change
* have experience relating to commercial or business objectives and strategic planning

About Mayden

Our life’s work is creating technology that changes what’s possible for clinicians and patients, with a focus on NHS mental health services.

Mayden has a flat management structure and a coaching culture, with team members working together and supporting one another to make things happen.

We offer a great working environment with an excellent package of benefits including:

* Personal training budget for self development plus a central pot upon request
* Free onsite gym
* Enhanced pension contributions – complying with auto enrolment
* 25 days annual leave plus bank holidays, with the option to purchase another 5 days after 2 years of employment
* Private health insurance
* Mental health support line and gp access number
* Discount vouchers for goods and services via Wider Wallet
* Regular social events and lots of random food
* Cycle to work scheme including electric bikes
* Electric car charging ports in the car park

Alignment with our values – transparency, collaboration, contribution and forward thinking – is important to us. If you’re someone who wants to change your corner of the world for the better, then we can’t wait to hear from you.

At Mayden we offer a host of opportunities to develop your skills, knowledge and experience, and to grow within the wider company too. If you think this role is right for you, get in touch.

Location and hours

You must be eligible to live and work in the UK. This role will be based in our offices in Oldfield Park. We are excited to be back in our offices and exploring how and where we do our best work – being led by that work and maintaining relationships and communication. We are currently trialling this approach to our work at home policy. The role involves occasional travel.

To apply

Please upload your CV and covering letter. Tell us what you’re passionate about and what you would bring to the role, and to Mayden. We are anticipating a lot of interest in this exciting role and we will be reviewing applications as soon as they come in, so please apply as soon as possible.

STRICTLY NO AGENCIES

If this role isn’t for you, but you like the sound of working at Mayden, please keep checking our website for more great opportunities coming soon.

Salary: £35,000 to £45,000

Location: Bath, Oldfield Park

About us

Mayden is a growing software company, awarded Development Team of the Year at the 2018 UK IT Industry awards. We’re looking for experienced developers to join the team.

At Mayden we produce healthcare apps, mainly for supporting the recovery of people with mental health issues. We love that the work we do makes a difference, changing what’s possible for clinicians and patients.

We offer a phenomenal working environment, exciting opportunities to learn new skills and an excellent package of benefits including private health insurance and pension.

How we work

As a development team we work closely together, pair programming, white-boarding and architecting as a team and peer reviewing every line of code. We have fun while we work and are passionate about technology. We work in an agile way, using the Scrum framework to regularly deliver value to our customers.

We have a flat structure at Mayden. Our team members work together to share the responsibilities that managers would traditionally have. Nobody tells you how to do your job, we’re all here to support each other, not get in each other’s way.

The development team works with the product owner team to prepare work for sprints, we work with our account managers to give our customers the best possible experience, and we work with our ops team to make sure our apps are stable and running well.

Skills and experience

Our current tech stack includes (but isn’t limited to) PHP, Slim Framework, JavaScript, React and MySQL, but we don’t need you to have experience with these specifically, as long as you have commercial experience with other modern programming languages.

We use Git for source control and ideally you will have some experience with Git.

You should be able to demonstrate your experience with MVC frameworks and/or modern JavaScript frameworks.

Successful candidates will:

• be passionate about the work we do as well as the technology we use
• enjoy working closely with both technical and non technical colleagues
• be comfortable with pair programming and with code being peer reviewed
• take a positive and proactive approach to problem solving both with their team and the wider company
• be keen to learn as well as to contribute to the development of others
• be comfortable working through problems with a team

Benefits

We offer a great working environment with an excellent package of benefits including:
• monthly developer lunches (we’ll bring the pizza)
• quarterly hack days
• personal training budget for professional development
• free onsite gym
• company pension
• 25 days annual leave plus bank holidays, with the option to purchase another 5 days after 2 years of employment
• private health insurance
• life assurance
• free onsite parking

This role is based in our offices in Oldfield Park, Bath. We are excited to be back in our offices and exploring how and where we do our best work – being led by that work and maintaining relationships and communication. We are currently trialling this approach to our work at home policy.

To apply for the Software Developer role

Please upload your CV and covering letter. Tell us what you’re passionate about and what you would bring to the Software Developer team, and to Mayden.
If this role isn’t for you, but you like the sound of working at Mayden, please keep checking our website for more great opportunities coming soon.

You must be eligible to live and work in the UK.

#MaydenFamily

STRICTLY NO AGENCIES

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