Carbon Reduction Plan

Table of Contents

Our Company

Mayden House Ltd is a private limited company based in the United Kingdom. We make Software as a Service for healthcare services delivering psychological therapies to both adults and children, and physical health services such as diabetes remission, CVD prevention and weight management. From our UK base, our team of 140 supports public, private and voluntary healthcare providers across the UK, Australia, Canada and Ireland. Our carbon footprint as detailed in this document covers all operations for Mayden House Ltd.

Commitment to achieving net zero

Mayden is committed to achieving Net Zero emissions by 2050.

Baseline emissions footprint

Baseline Year: Financial year 2022 – 2023

Additional Details relating to the Baseline Emissions calculations.

Scope 1:

As a software as a service (SAAS) company our product is digital. We do not produce any direct emissions as a result of developing our product.

Scope 2:

Office energy use calculated from energy bills. Carbon Surveys of our two Bath offices, The Old Dairy (2023) and Widcombe Crescent (2019), were carried out by the West of England Combined Authority and we will be using these for our baseline data.
Combined Authority and we will be using these for our baseline data. Working from Home (WFH) emissions data is continuously gathered via an internal spreadsheet where employees self-report their place of work each week, the calculations are based on official ‘UK Government GHG Conversion Factors for Company Reporting’ 2023.

Scope 3:

Currently our highest priority with Scope 3 is to measure and reduce a subset of our emissions in line with the National Health Service supplier reporting requirements for 2024, these are categorised below. As a supplier of digital products we do not have emissions from upstream or downstream transportation, we work on a hybrid basis between 2 small offices and working from home – therefore our office waste is negligible. Business travel data was obtained from our internal timesheet system and expense reports.
Baseline emissions
EMISSIONS TOTAL (tCO2e)
Location-based* Market-based*
Scope 1 0 0
Scope 2 118.12 80.84
Main Office
Electricity 29.9 0
Gas 18.9 18.9
Widcombe Office / iO Academy
Electricity (National Grid Mix) 9.9 0
Gas 18.38 18.38
Working from Home 41.04 41.04***
Scope 3 (Included Sources) 61 61
Employee Commuting 40.24 40.24
Upstream transportation and distribution 0 0
Downstream transportation and distribution 0 0
Waste generated in operations 0 0
Business travel
- Personal road vehicles 4.85 4.85
- Air 11.06 11.06
- Rail 4.85**** 4.85****
Total Emissions 179.12 141.84
* Location-based method calculates emissions based on the emissions intensity of the local electricity grid area where the electricity usage occurs.
** Market-based emissions are calculated based on the electricity that we have chosen to purchase, e.g. renewable energy tariff backed by Renewable Energy Certificates.
*** We have not calculated location based figures for working from home so emissions are shown as the average grid mix
**** The figure for rail is an educated guess based on anecdotal information. We plan to collect data on rail travel in time for future reporting years.

Current emissions reporting

This is our first version of a carbon reduction plan. Therefore, the current period for Mayden House and the baseline period are one and the same.
Reporting Year: Financial year 2022 - 2023s
EMISSIONS TOTAL (tCO2e) TOTAL (tCO2e)
Location-based* Market-based*
Scope 1 0 0
Scope 2 118.12 80.84
Scope 3 61 61
Total Emissions 179.12 141.84
* Location-based method calculates emissions based on the emissions intensity of the local electricity grid area where the electricity usage occurs.
** Market-based emissions are calculated based on the electricity that we have chosen to purchase, e.g. renewable energy tariff backed by Renewable Energy Certificates.

Emissions reductions targets

In order to make ongoing progress towards achieving Net Zero, we have adopted the initial target of reducing emissions by 50% by 2030. A 10% reduction year-on-year will enable us to meet this target.

Carbon reduction projects

  • Electricity for Mayden’s two main premises is very low carbon. Our supplier sourced electricity exclusively from renewable sources in the 2021/22 reporting year (the most recent currently available on its website).
  • A carbon survey of our main office was undertaken by the West of England Combined Authority in April 2023. We are using the results of this to inform short and long term carbon reduction strategies:
    • We are looking into a project to upgrade office lighting to LED.
  • In spring 2023, staff commuting habits were examined via survey.
    • The survey results were shared to educate staff and raise awareness.
    • Secure anchor points for electric bicycles were added to encourage low/no-emission modes of transport.
    • We are looking into how we can better promote the use of our Cycle to Work scheme.
  • Responsible electronic waste disposal is in place with an emphasis on prolonging lifespan of devices and accessories wherever possible.
  • There is an internal working group ‘Going Green’ that works on an ongoing basis to identify and implement carbon reduction projects and to increase employee engagement.

Declaration and sign-off

This Carbon Reduction Plan has been completed in accordance with PPN 06/21 and associated guidance and reporting standard for Carbon Reduction Plans.
Emissions have been reported and recorded in accordance with the published reporting standard for Carbon Reduction Plans and the GHG Reporting Protocol corporate standard and uses the appropriate Government emission conversion factors for greenhouse gas company reporting.
Scope 1 and Scope 2 emissions have been reported in accordance with SECR requirements, and the required subset of Scope 3 emissions have been reported in accordance with the published reporting standard for Carbon Reduction Plans and the Corporate Value Chain (Scope 3) Standard.

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