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IAPT Connect 19: From management hierarchy to self organising teams

It’s great that the buzz from all of the conversations at IAPT Connect 19 is still going strong. We were delighted that such a broad range of fascinating subjects could be discussed throughout the day.

During the conference lunch break a small gathering of delegates met to discuss a slightly different subject… what happens when teams challenge traditional management hierarchies in healthcare services? What if IAPT teams could experiment with new and different ways of tackling problems? What if it was OK to try… and fail? What would happen if every IAPT service team member had an equal voice in decision making? Here at Mayden we have been asking ourselves these questions too. Our journey during the last couple of years has led to us meeting lots of other like-minded individuals and organisations who are curious about working differently.

We therefore wanted to provide a platform at IAPT Connect 19 to help IAPT services further this conversation. ‘From management hierarchy to self organising teams: a brave new world for IAPT?’ was a short panel session that gave our interested clients the opportunity to discuss how working differently and challenging traditional management structures could create efficiencies in services, improve staff retention and wellbeing and support better outcomes for patients.

During the lively discussion our panellists shared their own services’ experiences in trying to evolve and improve the way they work. It emerged that while making changes to long established management hierarchies and cultures is by no means easy, there are significant benefits to be gained from teams taking first steps and making small changes, breaking down barriers, and enabling every voice in the team to be heard.

We’re really keen to hear how services’ journeys evolve over the coming months and we’ll continue to share Mayden’s experiences of working differently. In the meantime check out the podcast recorded by The Mental Elf (@Mental_Elf) during IAPT Connect 19 where our panel chair, Becky Minton, Deputy Operational Lead & Senior CBT Therapist at Camden and Islington NHS Foundation Trust, reflects on the session with fellow panellist Dr Lucy Wilson-Shaw, Consultant Clinical Psychologist / Clinical and Operational Lead at Central and Northwest London NHS Foundation Trust. Our thanks to Becky and Lucy for sharing their insights.

We’d also like to extend our thanks and appreciation to our other panel members for sharing their stories – Tania Eber, Coach and Organisational Development Consultant at Public World / Buurtzorg Britain and Ireland, Abbie Wickham, Trainee Clinical Psychologist at Central and Northwest London NHS Foundation Trust and Rob Cullingford, Software Developer and Agile Coach at Mayden.

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