Our clients include the Department of Health, NHS Trusts, commissioning bodies, local authority and third sector organisations. We also work with a number of clients outside the health sector who require similar web-based solutions for managing client services, and making complex and sensitive data transparent in a web environment.
Current and recent clients are listed below:
- Mental Health Matters
"Mayden are a reliable, effective and friendly team who work really well together. No task is a problem for them and any bespoke feature we request for our service they are more than happy to accommodate and develop. I have worked alongside Mayden for a year now and cannot fault them or the service they provide. I have got to know many members of their team over the past year and every single one of them is a credit to this company. They are beyond polite, efficient and supportive and I would recommend them to any future clients."
- Sussex Community NHS Trust
"Mayden Health have supported our development as an IAPT wave 2 service with the IAPTus application. The program matches our care pathway and is clinician friendly, resulting in high quality data. For data to be meaningful, it has to be valid, accessible and useful. IAPTus has made this happen for this service."
- NHS Hammersmith & Fulham
"It has been an absolute pleasure to work with Mayden over the past 18 months as they have developed and implemented IAPTus for our service. Firstly, they have always demonstrated great flexibility and have been willing to constantly adapt their IT software in order to meet the ever-changing demands of clinical work in our service. Secondly, staff at Mayden are approachable, friendly and are always willing to work with us to resolve any queries or problems. I would have no hesitation in recommending them very highly to other organisations."
Dr Ruth Dennis
- Berkshire Healthcare NHS Trust
"Mayden is a professional but friendly company that respond in a 'We can do it, or we will work on it and get back to you' way and they DO.
The Mayden staff are always helpful, knowledgeable and responsive to issues and questions raised - and give an individualised service to support our IAPT delivery."
- NHS Isle of Wight
"We have been using IAPTus supplied by Mayden for the last 18 months. The system is clinician friendly, and outcomes focused. The staff at Mayden are always very helpful and if any issues do occur will always resolve them as quickly as possible. We believe that the decision to use IAPTus has greatly helped with the implementation of our IAPT service."
- Newham Psychological Services
"I have been working in health care informatics for nearly eight years and specifically mental health for the last three years. Having used IAPTus for a number of months I am confident in saying that it is one of the most innovative systems that I have used that effectively manages a patient’s care pathway and easily delivers accurate reports for front line staff. Furthermore Mayden are always looking to improve the system to meet users needs. I can highly recommended IAPTus as a patient management tool."
- Poole Borough Council
"My experience of using Mayden and IAPTus has been completely positive. The team are knowledgeable and helpful, response times are extremely quick and adaptations to the software tailored to our particular service. I would not hesitate to recommend Mayden to another service contemplating purchasing a patient database with great reporting facilities."
- South London and Maudsley NHS Foundation Trust
"Mayden have provided a highly responsive, tailored and customer centric service to SLaM in what was for us at the time an extremely tight deadline to enable us to provide IAPT services. The attention to detail, project management and general all round professionalism - with a human touch - of Mayden is second to none and the product has exceeded all expectations."
- Cumbria Partnership NHS Foundation Trust
- SW London and St Georges NHS Trust
- 2Gether NHS Foundation trust
- Anglia Cancer Network
- Arden Cancer Network
- Avon, Somerset & Wiltshire Cancer Network
- Avon & Wiltshire Partnership NHS Trust
We have been using IAPTus now for almost two years. During that time we have had lots of interaction with Mayden. We have worked together to help develop the application for group working which is a large part of the work we do. The staff are always enthusiastic and helpful and happy to come and see us to discuss any new areas we are undertaking such as AQP. We feel they have a good understanding of the way we work as an opt in service and work with us to improve our data collection and accuracy for KPI submissions. The practitioners find the system easy to use and it is helpful that we can record all patient contacts quickly, regardless of the practitioner involved.
- Berkshire West PCT
- Birmingham and Solihull Mental Health NHS Foundation Trust
- Bournemouth and Poole PCT
- Bromley MyTime
- Central and North West London NHS Foundation Trust
The flexibility of the IAPTus system, with its highly customisable user-friendly features and ease of access to Mayden's Support team, has been invaluable to Westminster IAPT's service delivery and efficiency. The ability to customise the system to local requirements has conferred significant benefits, ranging from efficient clinical communication and appointment-booking systems through to data collection for bespoke audit and evaluation purposes.
- Cheshire and Wirral Partnership NHS Foundation Trust
- Commissioning Support for London
- Cornwall Partnership NHS Trust
- Coventry and Warwickshire Partnership NHS Trust
- Cumbria PCT
- Devon Healthcare NHS Trust
- Dorset HealthCare NHS Foundation Trust
- Dorset PCT
- East London NHS Foundation Trust
- Gateshead PCT
- Gloucestershire PCT
"The CRiSCRoS system is a comprehensive system that enables the imputer to view and update data
relevant to the organisation. The spreadsheet that can be printed is very useful. However although
the system has improved in user-friendly sense it still requires personal assistance for some extra
guidance to be able to input the data but I have found this to be short-lived as once you have used it
once you can the system easily."
- Greenwich Time To Talk
- Hammersmith and Fulham PCT
- Harrison Training
- Hartlepool PCT
- Imperial College, London
- Imperial College Healthcare NHS Trust
- Inclusion Matters, Liverpool
- Inclusion Matters, Sefton
- Institute of Education
- Institute of Physics
- James Paget University Hospitals NHS Foundation Trust
- Lambeth PCT
- Lewisham PCT
- Liverpool PCT
- MIND in Bexley
- Mount Vernon Cancer Network
- MyAction Company Ltd
- MyChoice Data Systems
- National Cancer Action Team
- NHS IQ
CQuINS was first commissioned by the National Peer Review Programme, an NHS quality assurance programme in 2003.
Based on our Assure platform, CQuINS is an on-line tool supporting the quality improvement of cancer care through self-assessment and peer review. Every cancer service in the country uses CQuINS to assess the quality of the service they offer against the national manual of cancer services on a rolling annual programme.
CQuINS now provides end-to-end cover for the whole peer review process; it contains the source material for the manual, holds all the internal and external metrics, houses a library containing thousands of documents, and produces final reports for each cancer area team in high quality PDF format.
After the success of this programme, Assure has now been commissioned through the National Peer Review Programme for additional projects including paediatric diabetes and major trauma centres. There is also a European project underway called SWEET which supports the paediatric diabetes programme.
- National End of Life Care Team
- Newcastle PCT
- NHS Berkshire East
- NHS Brent
- NHS Coventry
- NHS Hampshire
- NHS Harrow & Harrow Council
- NHS Hounslow
- NHS Kensington and Chelsea
- NHS Newcastle and North Tyneside Community Health
- NHS North of Tyne
- NHS South of Tyne
- NHS South West
"Using CRiSCRoS in NHS South West has given us a good understanding of local progress on
implementing the Cancer Reform Strategy. All organisations can pull off useful summary reports at
different levels and, importantly, we can use the system to identify areas for development and to
share good practice."
- North Hampshire Urgent Care
- Northamptonshire PCT
- NTPCT Provider Services
- Outlook Southwest
- Oxleas NHS Foundation Trust
I have been using IAPTus for 3 and a half years and have found it an extremely easy system to navigate and tailor to the needs of our service. During this time I have built up a great working relationship with the Mayden team who are friendly, reliable and are always on hand to help! I am impressed with how Mayden listen to feedback given by clients and continually change and develop the system accordingly based on what the end user requires.
- Peninsula Medical School
- Plymouth Teaching PCT
- Public Health England
- Sandwell PCT
- Sefton PCT
- Solent MIND
- Solihull Healthy Minds
- Somerset Community Health
- Somerset PCT
- South East London Cancer Research Network
- Southwark PCT
- Time to Talk, Sussex Community NHS Trust
"To work with Mayden means working with a company who are approachable, accommodating and always seem to be one step ahead with development needs. I've found every member of their team I've had the pleasure of working with to be knowledgeable and helpful, striving to achieve the best possible solutions. Their intuitive product IAPTus has supported our service’s development and growth. It is
user friendly for therapists whilst providing a vital and easily accessible source of data for analysis and reports."
- South Staffordshire PCT
- Stockport Mind
- Student Information Services Ltd
- Sutton & Merton PCT
- Tees, Esk and Wear Valley NHS Trust
- The Royal College of Psychiatrists
- Three Counties Cancer Network
- Torbay PCT
- Trafford PCT
- Turning Point
- University Hospitals Birmingham NHS Foundation Trust
- Wandsworth PCT
- West Sussex PCT
- Wirral PCT
- NHS West Kent
- Papworth Hospital NHS Foundation Trust
- Hertfordshire PCT
"The team report provides a useful format for the EoLC strategy group to map the findings against
the groups work programme to help prioritise existing work and to identify additional work streams
for the group. It enables the group to see where real progress is being made and to celebrate this
with the health and social care staff within BANES. The team report is also used to update the PEC
on the progress being made with end of life care service development."
- South Staffordshire and Shropshire Healthcare NHS Foundation Trust
We have a very good relationship with Mayden, more like a partner than simply a supplier. All their staff I have dealt with have always been friendly and very helpful and are a real asset to the company. We have enjoyed a fast response to requests including in the face of challenging timescales, and both the support and management teams have proved to be flexible and accommodating in helping us meet the demands of changing service delivery.
In my experience of IT business systems, I would rate IAPTus among the very best. Useabilty is excellent, the system hangs together logically, and there is an overall impression that the design has been well thought through and the system tested thoroughly. Mayden keep constantly moving forward with additions that are genuinely useful and innovative which further helps us to continue running our service in the most efficient way.
- Brighton & Sussex University Hospitals
About ELCQuA: I would like to take the opportunity to congratulate the team at Mayden for the web-based End of Life Care Quality Assessment Tool. It is a pleasure to use a clean, intuitive, fast, responsive and helpful tool like this. More importantly is the feeling of value given when providing feedback to Mayden about some features that may benefit from a minor modification from the users perspective. The support from the team is always helpful, thoughtful, considered and above all friendly - from the 1st person to answer the phone to the last. 10/10 for the tool and 10/10 for customer service. Much appreciated - thank you very much.
- City Healthcare Partnership CIC
- North Staffordshire Combined Healthcare NHS Trust
- Yorkshire and Humber Veteran Outreach Services
- Ascensus Ltd / Qinec
- Professional Activity
Prochainmatrix is a highly experienced and dedicated service provider which specialises in enterprise-wide, corporate management, web enabled application systems primarily but not exclusively to the NHS. We have found Mayden to be approachable and professional. A web solution was designed and delivered to us promptly and effectively. We believe that Mayden enabled us to be in the market place with an effective solution. Our hosting experience with Mayden is proven to be trouble free which allows us to concentrate on the development and delivery of our services to our clients. Mayden will be our hosting provider for our future clients.
- Dover Counselling Service
- Faversham Counselling Service
- Psicon Ltd
- University Medical Practice
- Diagnostic Health
- KCA Psychological Therapy Providers
- Sci-Teq Limited
- NHS Staffordshire Commissioning Support Services
- National Cancer Peer Review
- West of England Academic Health Science Network
- Physiological Measurements Ltd
- Xpand Solutions
- Health Innovation Network
- Hartlepool MIND
- Starfish Health and Wellbeing